ListoPedia

Utility Diagrams

This dataset consists of utility diagrams used for various types of infrastructure management and planning across different regions. Each row represents a specific diagram, showcasing its purpose, graphical representation, and other relevant details that illustrate how these diagrams aid in urban and facility management.

  • Utility Diagram ID: A unique identifier for each utility diagram in the dataset.
  • Utility Type: The category or type of utility represented by the diagram (e.g., energy, water, waste management).
  • Graphical Representation: The filename of the image that visually represents the utility diagram.
  • Description: A brief overview of what the diagram illustrates or represents.
  • Use Case: An example of how the diagram can be applied or utilized in real-world scenarios.
  • Region: The geographical area where the utility diagram is relevant or applicable.
  • Date Created: The date when the utility diagram was created or added to the dataset.

Sample Data

Utility Diagram ID Utility Type Graphical Representation Description Use Case Region Date Created
1 Energy Flow Diagram Image1.png Visual representation of energy flow in a building Energy management in facilities North America 2023-01-15
2 Water Utility Diagram Image2.png Diagram showing water supply routes Urban planning for water distribution Europe 2023-02-20
3 Waste Management Diagram Image3.png Illustration of waste collection routes City waste management Australia 2023-03-05
4 Gas Supply Network Image4.png Mapping out gas line distribution Utilities planning and infrastructure Asia 2023-04-10
5 Telecommunication Diagram Image5.png Diagram depicting telecommunication lines Network service installation Africa 2023-05-15
6 Transportation Utility Diagram Image6.png Flowchart of transportation utilities City transportation systems North America 2023-06-22
7 Internet Utility Diagram Image7.png Layout of ISP connections Telecom services design Europe 2023-07-30
8 Sewage System Diagram Image8.png Schematic of sewage management Urban sanitation planning Asia 2023-08-01
9 Electrical Distribution Diagram Image9.png Overview of electrical wiring in buildings Electrical engineering projects Australia 2023-08-25
10 Stormwater Management Diagram Image10.png Plan for stormwater distribution Environmental management North America 2023-09-10
11 Heating Distribution System Image11.png Visualization of heating systems in buildings Building energy management Europe 2023-09-15
12 Renewable Energy System Diagram Image12.png Integration of renewable energy sources Sustainable energy planning Africa 2023-10-02
13 Electric Vehicle Charging Network Image13.png Mapping of EV charging stations Transportation development Asia 2023-10-12
14 Smart Grid Diagram Image14.png Representation of smart grid technology Energy efficiency improvement Australia 2023-11-01
15 Public Transport Utility Diagram Image15.png Transit route visualization Public transport management North America 2023-11-05
16 Hydroelectric Power Diagram Image16.png Flowchart of hydroelectric systems Renewable energy project Europe 2023-11-07
17 Utility Tree Diagram Image17.png Flow diagram for various utility types Utility management overview Asia 2023-12-01
18 Geo-Thermal Energy Diagram Image18.png Schematic for geo-thermal energy extraction Renewable energy design Africa 2023-12-02
19 Wastewater Treatment Diagram Image19.png Flow process of treating wastewater Environmental engineering Australia 2023-12-10
20 District Cooling System Diagram Image20.png Schematic of district cooling systems Building services engineering North America 2023-12-11
21 Data Center Utility Diagram Image21.png Infrastructure load and cooling layout for data centers Data management Europe 2023-12-12
22 Natural Gas Distribution Diagram Image22.png Network of natural gas supply Energy utilities Asia 2023-12-13
23 Solar Panel Layout Diagram Image23.png Orientation and setup of solar panels Renewable energy installation Australia 2023-12-14
24 Utility Corridor Diagram Image24.png Diagram of utility corridors and placements Urban infrastructure development North America 2023-12-15
25 Integrated Utility System Diagram Image25.png Interrelation of various utility systems Utility optimization planning Europe 2023-12-16
26 Flood Management Utility Diagram Image26.png Plan for flood response utilities Disaster management Asia 2023-12-17
27 Potable Water Distribution Diagram Image27.png Routing of potable water resources Municipal water supply Africa 2023-12-18
28 Comprehensive Energy Utility Diagram Image28.png Diagram integrating all forms of energy utilities Energy sector analysis Australia 2023-12-19
29 Utility Integration Framework Image29.png Framework for integrating different utility types Utility management North America 2023-12-20
30 Utility Lifecycle Management Diagram Image30.png Overview of utility system lifecycle stages Utility project management Europe 2023-12-21
31 Co-generation Energy Utility Diagram Image31.png Schematic of co-generation setups Energy production efficiency Asia 2023-12-22
32 Energy Storage System Diagram Image32.png Layout for energy storage installations Energy resilience planning Africa 2023-12-23
33 Utility Maintenance Diagram Image33.png Flow process for maintenance schedules Utility operation management Australia 2023-12-24
34 Utility Demand Forecasting Diagram Image34.png Framework for utility demand prediction Utility planning North America 2023-12-25
35 Critical Infrastructure Utility Diagram Image35.png Diagram highlighting critical utility points Urban resilience Europe 2023-12-26
36 Microgrid Utility Diagram Image36.png Representation of microgrid layouts and systems Decentralized energy management Asia 2023-12-27
37 Utility Tariff Structure Diagram Image37.png Flowchart of utility tariff pricing structures Utility finance management Africa 2023-12-28
38 Utility Regulation Compliance Diagram Image38.png Diagram for ensuring regulatory compliance Utility management Australia 2023-12-29
39 Demand Response Utility Diagram Image39.png Visual representation of demand response strategies Energy operation management North America 2023-12-30
40 Utility Risk Assessment Diagram Image40.png Flowchart for assessing utility risks Utility risk management Europe 2023-12-31
41 Utility Asset Management Diagram Image41.png Overview of utility asset lifecycle management Utility operation Asia 2023-12-01
42 Urban Utility Infrastructure Diagram Image42.png Mapping of urban utility infrastructure City planning Africa 2023-11-15
43 Utility Revenue Model Diagram Image43.png Revenue structure for utility services Utility finance Australia 2023-10-05
44 Community Utility Planning Diagram Image44.png Framework for community utility planning Community development North America 2023-08-30
45 Utility Loss Prevention Diagram Image45.png Strategies for preventing utility loss Management solutions Europe 2023-07-01
46 Utility Facilities Management Diagram Image46.png Management of utility facility operations Facilities management Asia 2023-06-10
47 Renewable Utility Energy Sources Diagram Image47.png Integration of renewable energy into grid Sustainable solutions Africa 2023-05-20
48 Utility Crisis Management Diagram Image48.png Plans for managing utility crises and outages Crisis management Australia 2023-04-15
49 Utility Policy Framework Diagram Image49.png Framework for utility policies and regulations Policy development North America 2023-03-30
50 Utility Marketing Strategy Diagram Image50.png Strategies for marketing utility services Utility marketing Europe 2023-02-18
51 Utility Investment Analysis Diagram Image51.png Analytical framework for utility investments Finance and investment Asia 2023-01-25
52 Utility Client Satisfaction Diagram Image52.png Structures for improving client satisfaction in utilities Customer service Africa 2023-01-12
53 Utility Financial Management Diagram Image53.png Structure of financial management in utilities Finance Australia 2022-12-10
54 Utility Benchmarking Diagram Image54.png Framework for benchmarking utility performance Performance analysis North America 2022-11-25
55 Utility Capacity Planning Diagram Image55.png Planning for utilities capacity requirements Strategic planning Europe 2022-10-15
56 Utility Research and Development Diagram Image56.png Flowchart of utility R&D initiatives Innovation management Asia 2022-09-20
57 Utility Environmental Impact Diagram Image57.png Assessment of environmental impacts from utilities Environmental assessment Africa 2022-08-05
58 Utility Workforce Management Diagram Image58.png Management of workforce in utilities HR management Australia 2022-07-15
59 Utility Supply Chain Management Diagram Image59.png Framework for managing supply chain in utilities Operations management North America 2022-06-10
60 Utility Safety Management Diagram Image60.png Safety protocols in utility operation Safety management Europe 2022-05-30
61 Utility Technological Integration Diagram Image61.png Integration of technology in utility services Technology in utilities Asia 2022-04-18
62 Utility Community Engagement Diagram Image62.png Strategies for engaging the community in utilities Public relations Africa 2022-03-10
63 Utility Customer Segmentation Diagram Image63.png Segmentation of utility customer base Market analysis Australia 2022-02-12
64 Utility International Standards Diagram Image64.png Overview of international utility standards Standards development North America 2022-01-15
65 Utility Project Management Diagram Image65.png Management framework for utility projects Project management Europe 2021-12-05
66 Utility Consumer Trends Diagram Image66.png Trends affecting utility consumers Market research Asia 2021-11-20
67 Utility Contract Management Diagram Image67.png Management of contracts in utility operation Legal management Africa 2021-10-15
68 Utility Market Trends Diagram Image68.png Trends impacting utility markets Market analysis Australia 2021-09-30
69 Utility Performance Metrics Diagram Image69.png Metrics for evaluating utility performance KPI management North America 2021-08-25
70 Utility Digital Transformation Diagram Image70.png Overview of digital transformation in utilities Business strategy Europe 2021-07-15
71 Utility Global Trends Diagram Image71.png Global trends in the utility sector Market overview Asia 2021-06-10
72 Utility Revenue Streams Diagram Image72.png Different revenue streams for utilities Revenue management Africa 2021-05-18
73 Utility Energy Efficiency Program Diagram Image73.png Programs for improving energy efficiency Energy management Australia 2021-04-25
74 Utility Risk Management Framework Diagram Image74.png Framework for managing risks in utilities Risk assessment North America 2021-03-12
75 Utility Pricing Structure Diagram Image75.png Overview of utility pricing and costs Finance planning Europe 2021-02-10
76 Utility Innovation Strategy Diagram Image76.png Strategies for innovation in utilities Strategic development Asia 2021-01-05
77 Utility Regulatory Compliance Framework Diagram Image77.png Framework ensuring regulatory compliance in utilities Regulatory management Africa 2020-12-10
78 Utility Technology Adoption Diagram Image78.png Adoption of new technologies in utilities Innovation management Australia 2020-11-15
79 Utility Billing Process Diagram Image79.png Process flow of utility billing Billing management North America 2020-10-30
80 Utility Supply Chain Risk Diagram Image80.png Risks in utility supply chains Risk management Europe 2020-09-25
81 Utility Research Collaboration Diagram Image81.png Collaborative research in the utility sector Research management Asia 2020-08-12
82 Utility Business Continuity Plan Diagram Image82.png Planning for business continuity in utilities Crisis management Africa 2020-07-05
83 Utility Customer Feedback Loop Diagram Image83.png Looping customer feedback into utility services Customer experience Australia 2020-06-20
84 Utility Marketing Channels Diagram Image84.png Different channels for marketing utility services Marketing strategies North America 2020-05-10
85 Utility Green Initiatives Diagram Image85.png Green initiatives undertaken by utilities Sustainability planning Europe 2020-04-22
86 Utility End-User Behavior Diagram Image86.png Study of end-user behavior regarding utilities Market research Asia 2020-03-15
87 Utility Social Responsibility Diagram Image87.png Utility social responsibility programs Community engagement Africa 2020-02-01
88 Utility Talent Management Diagram Image88.png Management of talent in utility organizations HR strategy Australia 2020-01-20
89 Utility Education and Training Diagram Image89.png Education and training programs in utilities Training management North America 2019-12-12
90 Utility Performance Improvement Diagram Image90.png Framework for improving utility performance Operational excellence Europe 2019-11-11
91 Utility Project Lifecycle Diagram Image91.png Lifecycle stages of utility projects Project management Asia 2019-10-03
92 Utility Technology Impact Analysis Diagram Image92.png Analyzing impact of technology on utilities Impact assessment Africa 2019-09-01
93 Utility Housing Development Diagram Image93.png Utilities planning for new housing developments Urban planning Australia 2019-08-12
94 Utility Outsourcing Strategy Diagram Image94.png Strategies for outsourcing utility services Operational strategy North America 2019-07-20
95 Utility Data Analytics Diagram Image95.png Using data analytics to improve utility operations Data management Europe 2019-06-18
96 Utility Carbon Reduction Strategies Diagram Image96.png Strategies for carbon reduction in utilities Sustainability Asia 2019-05-14
97 Utility Community Partnership Diagram Image97.png Partnerships between utilities and communities Public relations Africa 2019-04-01
98 Utility Audit Process Diagram Image98.png Audit processes for utility organizations Compliance management Australia 2019-03-22
99 Utility Seasonal Planning Diagram Image99.png Seasonal planning for utilities Operational planning North America 2019-02-10
100 Utility Growth Strategy Diagram Image100.png Strategies for growth in utility companies Strategic development Europe 2019-01-15
101 Utility Stakeholder Engagement Diagram Image101.png Engagement strategies for utility stakeholders Stakeholder management Asia 2018-12-01
102 Utility Innovation Ecosystem Diagram Image102.png Ecosystem of innovation in utilities Ecosystem management Africa 2018-11-10
103 Utility Ethical Guidelines Diagram Image103.png Guidelines for ethical behavior in utilities Ethics management Australia 2018-10-20
104 Utility Non-Revenue Water Diagram Image104.png Managing non-revenue water issues in utilities Water management North America 2018-09-30
105 Utility Collaborative Framework Diagram Image105.png Framework for collaboration in utilities Collaboration management Europe 2018-08-12
106 Utility Strategic Risk Management Diagram Image106.png Risk management strategies in utilities Risk assessment Asia 2018-07-15
107 Utility Transition Strategies Diagram Image107.png Transitioning utility models for modern needs Strategic development Africa 2018-06-05
108 Utility Asset Lifecycle Diagram Image108.png Lifecycle management of utility assets Asset management Australia 2018-05-20
109 Utility System Mapping Diagram Image109.png Mapping out utility system components System analysis North America 2018-04-01
110 Utility Collaboration Networks Diagram Image110.png Networks established for utility collaboration Collaboration management Europe 2018-03-25
111 Utility Scenarios Planning Diagram Image111.png Planning for different utility scenarios Scenario planning Asia 2018-02-10
112 Utility Skills Development Diagram Image112.png Skills required for the utility workforce Training and development Africa 2018-01-15
113 Utility Compliance Strategies Diagram Image113.png Strategies for maintaining compliance in utilities Regulatory management Australia 2017-12-20
114 Utility Infrastructure Improvement Diagram Image114.png Plans for improving utility infrastructures Infrastructure management North America 2017-11-25
115 Utility Service Quality Diagram Image115.png Quality control measures in utility services Quality management Europe 2017-10-30
116 Utility Technology Trends Diagram Image116.png Emerging technology trends in utilities Technology management Asia 2017-09-15
117 Utility Public Engagement Diagram Image117.png Strategies for public engagement in utilities Public relations Africa 2017-08-10
118 Utility Change Management Diagram Image118.png Managing changes within utility organizations Change management Australia 2017-07-25
119 Utility Water Loss Management Diagram Image119.png Strategies to manage water loss Water conservation North America 2017-06-20
120 Utility Performance Review Diagram Image120.png Reviewing performance metrics in utilities Performance management Europe 2017-05-05
121 Utility Market Expansion Diagram Image121.png Strategies for expanding utility markets Market strategy Asia 2017-04-18
122 Utility Climate Adaptation Strategies Diagram Image122.png Adapting utilities to climate change Climate management Africa 2017-03-30
123 Utility Revenue Stabilization Diagram Image123.png Strategies for stabilizing utility revenues Financial management Australia 2017-02-15
124 Utility Partnership Building Diagram Image124.png Building partnerships in the utility sector Partnership management North America 2017-01-05
125 Utility Innovation Initiatives Diagram Image125.png Initiatives promoting innovation in utilities Innovation management Europe 2016-12-12
126 Utility Wind Energy Integration Diagram Image126.png Integrating wind energy into utility systems Renewable energy Asia 2016-11-22
127 Utility Gas Leakage Detection Diagram Image127.png Framework for detecting gas leaks in utilities Safety management Africa 2016-10-30
128 Utility Energy Management Strategies Diagram Image128.png Strategies for managing energy efficiency Energy management Australia 2016-09-25
129 Utility Infrastructure Resilience Diagram Image129.png Building resilience in utility infrastructure Infrastructure management North America 2016-08-15
130 Utility Electric Supply Improvement Diagram Image130.png Improvements in electric supply systems Supply management Europe 2016-07-05
131 Utility Community Benefits Program Diagram Image131.png Programs supporting community benefits from utilities Community engagement Asia 2016-06-18
132 Utility Energy Recovery Systems Diagram Image132.png Systems for recovering energy in utilities Energy management Africa 2016-05-10
133 Utility Aging Infrastructure Diagram Image133.png Addressing aging infrastructure in utilities Infrastructure analysis Australia 2016-04-15
134 Utility Energy Transition Planning Diagram Image134.png Planning for transition to cleaner energy models Energy transition North America 2016-03-20
135 Utility Multi-utility Management Diagram Image135.png Managing multiple utilities in one framework Multi-utility management Europe 2016-02-01
136 Utility Climate Impact Assessment Diagram Image136.png Assessing climate impacts on utilities Impact assessment Asia 2016-01-10
137 Utility Management Best Practices Diagram Image137.png Best practices in utility management Management strategy Africa 2015-12-15
138 Utility Energy Cost Management Diagram Image138.png Framework for managing energy costs Cost management Australia 2015-11-20
139 Utility Policy Development Diagram Image139.png Framework for developing utility policies Policy analysis North America 2015-10-05
140 Utility Equipment Replacement Planning Diagram Image140.png Planning for replacement of utility equipment Asset management Europe 2015-09-18
141 Utility Customer Engagement Techniques Diagram Image141.png Techniques for engaging utility customers Customer service Asia 2015-08-30
142 Utility Storm Response Diagram Image142.png Response strategies for storms affecting utilities Emergency management Africa 2015-07-10
143 Utility Quality Assurance Diagram Image143.png Quality assurance protocols in utilities Quality management Australia 2015-06-15
144 Utility Disaster Recovery Diagram Image144.png Plans for disaster recovery in utilities Crisis management North America 2015-05-20
145 Utility Interdepartmental Coordination Diagram Image145.png Coordination frameworks between departments Interdepartmental management Europe 2015-04-12
146 Utility Business Model Diagram Image146.png Innovative business models for utilities Business strategy Asia 2015-03-15
147 Utility Seasonal Adjustments Diagram Image147.png Adjustments to utility operations by season Operational management Africa 2015-02-05
148 Utility Resource Allocation Diagram Image148.png Managing resource allocation in utilities Resource management Australia 2015-01-15
149 Utility Operational Efficiency Diagram Image149.png Enhancing operational efficiency in utilities Efficiency analysis North America 2014-12-20
150 Utility Transition Framework Diagram Image150.png Framework for transitioning utility services Service transition Europe 2014-11-10
151 Utility Brand Development Diagram Image151.png Developing brand strategies for utilities Branding strategies Asia 2014-10-12
152 Utility Regulatory Impact Assessment Diagram Image152.png Assessing regulatory impacts on utilities Regulatory analysis Africa 2014-09-05
153 Utility Emerging Technologies Diagram Image153.png Overview of emerging technologies in utilities Technological development Australia 2014-08-30
154 Utility Government Relations Diagram Image154.png Strategies for managing government relations in utilities Government relations North America 2014-07-15
155 Utility Community Trust Building Diagram Image155.png Building trust between utilities and community Trust development Europe 2014-06-10
156 Utility Operational Risk Management Diagram Image156.png Managing operational risks within utilities Risk management Asia 2014-05-18
157 Utility Investment Strategy Diagram Image157.png Framework for utility investment strategies Fa'Finance management Africa 2014-04-01
158 Utility Innovation Capacity Diagram Image158.png Enhancing innovation capacity in utilities Innovation strategies Australia 2014-03-15
159 Utility Project Prioritization Diagram Image159.png Prioritizing utility projects based on impact Project management North America 2014-02-10
160 Utility Customer Needs Assessment Diagram Image160.png Assessing customer needs in utility services Customer research Europe 2014-01-20
161 Utility Service Scalability Diagram Image161.png Framework for scaling utility services Service management Asia 2013-12-15
162 Utility Emergency Preparedness Diagram Image162.png Preparing utilities for emergencies Emergency management Africa 2013-11-30
163 Utility Social Media Engagement Diagram Image163.png Engaging customers through social media Marketing strategy Australia 2013-10-25
164 Utility Facility Maintenance Management Diagram Image164.png Framework for maintaining utility facilities Facilities management North America 2013-09-10
165 Utility Water Quality Assurance Diagram Image165.png Ensuring quality standards in water utilities Quality control Europe 2013-08-05
166 Utility Geographic Information Systems (GIS) Diagram Image166.png Using GIS for utility mapping Technology management Asia 2013-07-01
167 Utility Technology Implementation Strategy Diagram Image167.png Implementing new technologies in utilities Implementation strategies Africa 2013-06-10
168 Utility Consumer Advocacy Diagram Image168.png Advocating for consumer rights in utilities Consumer rights Australia 2013-05-20
169 Utility Climate Risk Assessment Diagram Image169.png Assessing climate risks to utility operations Risk assessment North America 2013-04-15
170 Utility Financial Risk Management Diagram Image170.png Managing financial risks in utility operations Finance management Europe 2013-03-20
171 Utility Green Procurement Diagram Image171.png Strategies for sustainable procurement in utilities Procurement management Asia 2013-02-10
172 Utility Employee Engagement Diagram Image172.png Engaging employees in utility services HR management Africa 2013-01-01
173 Utility Public Policy Advocacy Diagram Image173.png Advocating for policies beneficial to utilities Policy engagement Australia 2012-12-15
174 Utility Capacity Building Diagram Image174.png Building capacity within utility organizations Capacity development North America 2012-11-30
175 Utility Project Sourcing Diagram Image175.png Sourcing strategies for utility projects Project sourcing Europe 2012-10-10
176 Utility Digital Engagement Strategy Diagram Image176.png Strategies for digital engagement of utility customers Digital strategy Asia 2012-09-25
177 Utility Knowledge Management Diagram Image177.png Knowledge sharing practices in utilities Knowledge management Africa 2012-08-10
178 Utility Billing Innovation Diagram Image178.png Innovative practices in utility billing Billing management Australia 2012-07-01
179 Utility Maintenance Strategy Diagram Image179.png Maintenance strategies for utility equipment Maintenance management North America 2012-06-15
180 Utility Legal Compliance Diagram Image180.png Ensuring legal compliance in utilities Legal management Europe 2012-05-20
181 Utility Performance Benchmarking Diagram Image181.png Benchmarking utility performance against peers Performance management Asia 2012-04-30
182 Utility Vulnerability Assessment Diagram Image182.png Assessing vulnerabilities in utility operations Risk management Africa 2012-03-15
183 Utility Waste Minimization Diagram Image183.png Practices for minimizing waste in utilities Waste management Australia 2012-02-10
184 Utility Urban Resilience Diagram Image184.png Building urban resilience in utility operations Resilience planning North America 2012-01-25
185 Utility Technology Integration Framework Diagram Image185.png Framework for integrating technology in utilities Integration management Europe 2011-12-15
186 Utility Value Chain Diagram Image186.png Overview of utility value chain components Value management Asia 2011-11-05
187 Utility Efficiency Benchmarking Diagram Image187.png Benchmarking efficiency across utility services Performance analysis Africa 2011-10-01
188 Utility Communication Framework Diagram Image188.png Framework for internal communication in utilities Communication management Australia 2011-09-12
189 Utility Program Effectiveness Diagram Image189.png Measuring effectiveness of utility programs Performance assessment North America 2011-08-20
190 Utility Public Health Diagram Image190.png Ensuring public health standards in utility services Health management Europe 2011-07-07
191 Utility Network Analysis Diagram Image191.png Analyzing networks within utility systems Network management Asia 2011-06-10
192 Utility Supply Chain Optimization Diagram Image192.png Optimizing supply chain processes in utilities Supply chain management Africa 2011-05-05
193 Utility Data Security Diagram Image193.png Ensuring data security in utility operations Security management Australia 2011-04-15
194 Utility Code of Conduct Diagram Image194.png Establishing a code of conduct for utility operations Ethical management North America 2011-03-30
195 Utility Stakeholder Analysis Diagram Image195.png Analyzing stakeholder impacts on utility operations Stakeholder management Europe 2011-02-10
196 Utility Community Outreach Diagram Image196.png Strategies for community outreach in utilities Outreach management Asia 2011-01-05
197 Utility Asset Optimization Diagram Image197.png Optimizing utility asset performance Asset management Africa 2010-12-20
198 Utility Greenhouse Gas Emissions Diagram Image198.png Assessing and managing GHG emissions in utilities Environmental management Australia 2010-11-25
199 Utility Financial Planning Diagram Image199.png Financial planning strategies for utilities Financial management North America 2010-10-12
200 Utility Scenario Modeling Diagram Image200.png Modeling different scenarios for utility services Modeling management Europe 2010-09-02