System Name Type Description Provider Website Deployment Model Industry Key Features
ServiceNow ITSM Cloud-based IT service management ServiceNow https://www.servicenow.com Cloud IT Incident management, Change management, Service catalog
Jira Service Management ITSM IT service management software that connects devs and IT Atlassian https://www.atlassian.com/software/jira/service-management Cloud, On-premises IT Incident tracking, SLA management, Knowledge base
Zendesk Support Help Desk Help desk software for customer service Zendesk https://www.zendesk.com Cloud Customer Service Ticketing, Self-service, Reporting and analytics
Freshservice ITSM Cloud-based IT service desk with easy setup Freshworks https://freshservice.com Cloud IT Incident management, Asset management, Automation
SysAid ITSM ITSM and help desk software solution SysAid https://www.sysaid.com Cloud, On-premises IT Help desk, Incident tracking, Self-service portal
ManageEngine ServiceDesk Plus ITSM Integrated IT help desk software ManageEngine https://www.manageengine.com/products/service-desk/ On-premises, Cloud IT Incident management, Problem management, Change management
Zoho Desk Help Desk Context-aware help desk software Zoho https://www.zoho.com/desk/ Cloud Customer Service Ticketing system, Automation, Reporting
Salesforce Service Cloud CRM Customer service and support software Salesforce https://www.salesforce.com/products/service-cloud/overview/ Cloud Customer Service Service console, Knowledge base, AI-driven insights
Slack Collaboration Tool Messaging platform with project and team management features Slack Technologies https://slack.com/ Cloud Business Integration with tools, File sharing, Search capabilities
Microsoft Teams Collaboration Tool Unified communication and collaboration platform Microsoft https://teams.microsoft.com/ Cloud Business Chat, File sharing, Video conferencing
Glpi ITSM Open-source IT Asset and Service Management software GLPi Project https://glpi-project.org/ On-premises IT Asset management, Service desk, Reporting
Help Scout Help Desk Help desk software designed for customer communication Help Scout https://www.helpscout.com/ Cloud Customer Service Email management, Knowledge base, Reporting
Bugzilla Issue Tracking Defect tracking system Mozilla Foundation https://www.bugzilla.org/ On-premises Software Development Comprehensive bug reporting, Search features
MantisBT Issue Tracking Open-source bug tracking software MantisBT Team https://www.mantisbt.org/ On-premises Software Development Email notifications, Customizable workflows
Trello Project Management Visual collaboration tool to organize projects Atlassian https://trello.com/ Cloud Business Boards, Lists, Cards
Asana Project Management Task management and team collaboration software Asana https://asana.com/ Cloud Business Task assignments, Timelines, Reporting
Confluence Collaboration Tool Team collaboration and knowledge sharing tool Atlassian https://www.atlassian.com/software/confluence Cloud, On-premises Business Documentation, Spaces, Integration with Jira
Google Workspace Collaboration Tool Cloud-based productivity suite from Google Google https://workspace.google.com/ Cloud Business Docs, Sheets, Drive
Microsoft 365 Collaboration Tool Cloud-based productivity suite from Microsoft Microsoft https://www.microsoft.com/en-us/microsoft-365 Cloud Business Word, Excel, Outlook
Redmine Project Management Open-source project management web application Redmine Team https://www.redmine.org/ On-premises IT, Software Development Issue tracking, Gantt charts, Time tracking
AirTable Project Management Cloud-based organization and database tool Airtable https://airtable.com/ Cloud Business Flexible views, Collaboration features, Templates
ClickUp Project Management Task & project management software Mango Technologies https://clickup.com/ Cloud Business Task management, Goals, Time tracking
Jira Issue Tracking Proprietary issue tracking product Atlassian https://www.atlassian.com/software/jira Cloud, On-premises Software Development Agile development, Roadmaps, Reporting
Basecamp Project Management Web-based project management and team collaboration software Basecamp https://basecamp.com Cloud Business To-do lists, Message boards, File storage
Wrike Project Management Cloud-based collaboration software Wrike https://www.wrike.com/ Cloud Business Task management, Time tracking, Gantt charts
Power BI Business Intelligence Business analytics service by Microsoft Microsoft https://powerbi.microsoft.com/ Cloud Business Data visualization, Reporting, Data analytics
ServiceTitan Field Service Management Management software for contractors ServiceTitan https://www.servicetitan.com/ Cloud Field Service Scheduling, Dispatching, Invoicing
OSHA-Log Safety Management Accident and injury tracking software OSHA-Log https://www.oshalog.com/ Cloud Manufacturing, Construction Incident reporting, Compliance tracking
iAuditor Safety Management Inspection and audit management software SafetyCulture https://safetyculture.com/iauditor/ Cloud Manufacturing, Hospitality Checklists, Reporting, Inspections
Sherpa Incident Reporting Cloud-based reporting software for incidents Sherpa https://www.sherpapp.com/ Cloud Various Real-time reporting, Dashboard, Analytics
Socrata Public Sector Data and analytics platform for public sector Socrata https://www.socrata.com/ Cloud Government Open data, Data visualization, Reporting
Incident Tracker Incident Management Cloud-based incident management software Incident Tracker https://incidenttracker.com/ Cloud Various Incident reporting, Customizable reports
MyTriageList Incident Management Triage and reporting application MyTriageList https://mytriagelist.com/ Cloud Healthcare Incident reporting, Workflow management
SafetySync Safety Management Safety management software specializing in compliance SafetySync https://www.safetysync.com/ Cloud Various Incident reporting, Training management
Blue Safety Safety Management Safety incident reporting software Blue Safety https://www.bluesafety.com/ Cloud Construction, Manufacturing Incident analysis, Reporting tools
Envoy Visitor Management Cloud-based visitor and incident management Envoy https://envoy.com/ Cloud Various Visitor check-in, Incident reporting
Nexidia Incident Management Incident investigation and tracking software Nexidia https://www.nexidia.com/ Cloud Various Incident reporting, Root cause analysis
Trackforce Incident Management Online incident management solution Trackforce https://trackforce.com/ Cloud Various Incident reporting, Case management
BioRAFT Safety Management Safety management software for research and laboratory environments BioRAFT https://www.bioraft.com/ Cloud Education, Research Incident reporting, Compliance management
Vigilant Incident Management Incident reporting software with a focus on security Vigilant https://www.vigilant.app/ Cloud Security Incident reporting, Dashboard analytics
Avanti Incident Management Cloud-based incident reporting and analysis Avanti https://avanti.com/ Cloud Healthcare Incident tracking, Performance management
Alertus Emergency Notification Emergency notification system for organizations Alertus https://www.alertus.com/ Cloud Various Alert systems, Incident reporting
Eventide Recording Systems Incident documentation and recording systems Eventide https://eventide.com/ On-premises, Cloud Public Safety Recording, Archiving, Playback
Compliant IA Compliance Management Incident reporting and compliance tracking software Compliant IA https://compliantia.com/ Cloud Various Incident documentation, Compliance reports
Opsgenie Incident Management Incident response orchestration tool Atlassian https://www.atlassian.com/software/opsgenie Cloud IT Alerting, On-call management
Loggly Log Management Cloud-based log management software Loggly https://www.loggly.com/ Cloud IT, DevOps Log monitoring, Alerts, Reporting
PagerDuty Incident Management Incident response platform for IT PagerDuty https://www.pagerduty.com/ Cloud IT Real-time alerts, Automation, Reporting
HIPAA One Compliance Management Incident reporting for healthcare compliance HIPAA One https://www.hipaaone.com/ Cloud Healthcare Incident documentation, Compliance tracking
Huddle Collaboration Tool Cloud-based collaboration software for teams Huddle https://www.huddle.com/ Cloud Business Document sharing, Task management
Sumo Logic Log Management Machine data analytics and monitoring Sumo Logic https://www.sumologic.com/ Cloud IT, DevOps Real-time monitoring, Log management
Qualys Security Management Cloud-based security and compliance software Qualys https://www.qualys.com/ Cloud IT, Security Vulnerability management, Incident reporting
RiskWatch Risk Management Software for risk assessments and incident reporting RiskWatch https://www.riskwatch.com/ Cloud Compliance, Security Risk assessments, Incident management
Simplr Incident Management Simple incident reporting tool for businesses Simplr https://www.simplr.com/ Cloud Business Incident reporting, Dashboard
UniFi Protect Surveillance Management Video surveillance system with incident management Ubiquiti https://ui.com/unifi/unifi-protect/ On-premises, Cloud Security Video monitoring, Incident logs
Safety Reports Safety Management Paperless incident reporting and management software Safety Reports https://www.safetyreports.com/ Cloud Various Incident reporting, Risk management
eCompliance Safety Management Cloud-based safety management software eCompliance https://ecompliance.com/ Cloud Construction, Manufacturing Incident reporting, Safety audits
Incident Response Toolkit Incident Management Open-source incident response tool Incident Response Toolkit https://incidentresponsetoolkit.com/ On-premises IT Incident management, Forensics
Notion Collaboration Tool All-in-one workspace for notes, tasks, wikis, and databases Notion https://www.notion.so/ Cloud Business Notes, Databases, Task management
Sentry Error Monitoring Application monitoring and error reporting Sentry https://sentry.io/ Cloud Software Development Real-time error tracking, Dashboards
Clarity Incident Management Incident management system for various industries Clarity https://www.claritysoftware.com/ Cloud Various Incident reporting, Analytics
Formstack Form Management Forms and documents management software Formstack https://www.formstack.com/ Cloud Business Form building, Workflow automation
ReadyDoc Incident Management Document communication and incident management platform ReadyDoc https://www.readydoc.com/ Cloud Healthcare Incident reporting, Documentation
Engage Nexus Incident Management Incident reporting platform for education Engage Nexus https://www.engagenexus.com/ Cloud Education Incident reporting, Communication tools
PHR Healthcare Management Patient health reporting and incident tracking PHR https://www.phr.com/ Cloud Healthcare Patient records, Incident management
EtQ Compliance Management Comprehensive compliance management software EtQ https://www.etq.com/ Cloud Manufacturing, Compliance Risk management, Incident reporting
Micro Focus ALM/QC Test Management Application lifecycle management software Micro Focus https://www.microfocus.com/en-us/solutions/application-lifecycle-management On-premises, Cloud Software Development Incident tracking, Test management
Procore Construction Management Construction management software Procore https://www.procore.com/ Cloud Construction Incident reporting, Project management
Raken Construction Management Daily reporting app for contractors Raken https://www.rakenapp.com/ Cloud Construction Daily logs, Incident reports
TrackVia Workflow Management No-code workflow management software TrackVia https://trackvia.com/ Cloud Business Custom workflows, Reporting
Hazmat Tracker Safety Management Hazardous materials tracking software Hazmat Tracker https://hazmattracker.com/ Cloud Construction, Manufacturing Material tracking, Incident reporting
Incident Management System Incident Management Generic incident management software for all industries Custom Name https://www.custom.com On-premises, Cloud Various Reporting, Analytics
Bluejeans Video Conferencing Live video conferencing and collaboration platform Bluejeans https://www.bluejeans.com/ Cloud Business Video conferencing, Recording
Crisp Help Desk Messaging platform and customer service software Crisp https://crisp.chat/ Cloud Customer Service Live chat, Ticketing system
Clickatell Communication SMS and messaging software for alerts Clickatell https://www.clickatell.com/ Cloud Various SMS alerts, Messaging
Trustwave Cybersecurity Incident response management for security breaches Trustwave https://www.trustwave.com/ Cloud IT, Security Incident management, Threat detection
SailPoint Identity Management Identity governance and administration software SailPoint https://www.sailpoint.com/ Cloud Security Identity management, Risk assessment
Tenable Vulnerability Management Security vulnerability management software Tenable https://www.tenable.com/ Cloud IT, Security Vulnerability reporting, Scanning
RazorTech Risk Management Risk analysis and incident reporting software RazorTech https://razortech.com/ Cloud IT, Security Incident reporting, Risk analysis
Owler Monitoring Business insights and incident reporting platform Owler https://www.owler.com/ Cloud Business Market intelligence, Incident reporting
Alert Logic Cybersecurity Managed detection and response platform Alert Logic https://www.alertlogic.com/ Cloud IT, Security Threat detection, Incident response
Splunk Log Management Data analysis software for machine data Splunk https://www.splunk.com/ Cloud, On-premises IT, Security Data indexing, Search and reporting
MEL Software Regulatory Compliance Software for incident reporting and compliance management MEL Software https://www.melsoftware.com/ Cloud Various Incident documentation, Audit trails
ZetaSafe Safety Management Health and safety software platform ZetaSafe https://www.zetasafe.com/ Cloud Construction, Manufacturing Incident reporting, Risk assessment
Xactimate Insurance Claims Claims management and incident reporting software Xactware https://www.xactware.com/ Cloud Insurance Claims tracking, Reporting
Sphinx Incident Management Integrated incident management solution Sphinx https://www.sphinx.com/ Cloud Various Incident reporting, Analysis
SiteDocs Safety Management Safety management software for construction SiteDocs https://sitedocs.com/ Cloud Construction Incident reporting, Safety tracking
VelocityEHS EHS Management Environmental, health, and safety software VelocityEHS https://www.velocityehs.com/ Cloud Various Incident reporting, Compliance management
SafetyCulture Safety Management Safety management platform with inspection tools SafetyCulture https://safetyculture.com/ Cloud Various Incident reporting, Checklist audits
SmartSheet Collaboration Tool Collaboration and work management software SmartSheet https://www.smartsheet.com/ Cloud Business Project management, Reporting
Linktex Communication Communication and incident management platform Linktex https://linktex.com/ Cloud Various Incident reporting, Communication tools
OpenGov Government Management Cloud software for local government management OpenGov https://www.opengov.com/ Cloud Government Incident management, Reporting tools
Freeport Incident Management Software for logging and managing incidents Freeport https://www.freeport.com/ Cloud Various Incident tracking, Reporting
EPSILON Safety Management Online platform for incident reporting and management EPSILON https://www.epsilon.com/ Cloud Various Incident documentation, Compliance tracking
CoreFiling Compliance Management Compliance management and incident reporting software CoreFiling https://www.corefiling.com/ Cloud Legal Incident reporting, File management
Syncro Field Service Management Field service management software with incident tracking Syncro https://syncromsp.com/ Cloud Field Service Incident documentation, Scheduling
FarVision Incident Management Cloud-based incident management solution FarVision https://farvision.com/ Cloud Various Incident reporting, Analytics
DataDog Monitoring Cloud monitoring and incident management DataDog https://www.datadoghq.com/ Cloud IT, Security Application monitoring, Log management
2N Communication Communication and reporting software for emergency services 2N https://www.2n.com/ Cloud Public Safety Incident reports, Alerts
CodeRed Emergency Notification Emergency response and notification software CodeRed https://codenotice.com/ Cloud Various Incident management, Alerts
Yammer Collaboration Tool Enterprise social networking service Microsoft https://www.yammer.com/ Cloud Business Group communication, File sharing
Witness Incident Management Cloud-based incident management software Witness https://www.witness.com/ Cloud Various Incident logging, Document management
Promapp Process Management Process mapping and management software Promapp https://promapp.com/ Cloud Business Process documentation, Incident management
AccuWeather Weather Alert Weather warning and incident reporting system AccuWeather https://www.accuweather.com/ Cloud Various Weather alerts, Incident reports
CrashPlan Backup Solution Cloud backup and incident recovery service CrashPlan https://www.crashplan.com/ Cloud IT Data backup, Incident recovery
OpenText Content Management Enterprise information management software OpenText https://www.opentext.com/ Cloud Various Incident documentation, Compliance management
Datto Backup Solution Business continuity and data protection Datto https://www.datto.com/ Cloud IT Data backup, Disaster recovery
Cloudflare Security Management Internet security and content delivery platform Cloudflare https://www.cloudflare.com/ Cloud IT, Security Incident management, Web application firewall
Gensuite Compliance Management Compliance and risk management software Gensuite https://www.gensuite.com/ Cloud Various Risk assessments, Incident reporting
Questback Feedback Management Insight management and feedback platform Questback https://www.questback.com/ Cloud Various Incident reporting, Feedback tools
Trydonia Incident Management Metadata-based incident management solution Trydonia https://trydonia.com/ Cloud IT Incident documentation, Analytics
SysKit Monitoring Tool Power BI and Office 365 monitoring tool SysKit https://www.syskit.com/ Cloud IT Monitoring, Reporting
Opra Incident Management Incident management app for organizations Opra https://opra.com/ Cloud Various Incident tracking, Reporting
RaptorTech Incident Management Incident tracking and workflow software RaptorTech https://raptortech.com/ Cloud IT Incident documentation, Workflow management
Rescue Remote Support Remote support and incident resolution solutions Rescue https://www.logmeinrescue.com/ Cloud IT Remote control, Incident management
ValueMentor Value Management Incident analysis and tracking software ValueMentor https://valuementor.com/ Cloud Various Incident analytics, Reporting
uvoCloud Cloud Services Cloud-based incident management and reporting uvoCloud https://uvocloud.com/ Cloud IT Incident documentation, Reporting
ezyCollect Debt Management Debt collection and incident reporting software ezyCollect https://ezycollect.com.au/ Cloud Finance Incident documentation, Risk management
WorkZoom All-in-One Platform Cloud platform for work management and incidents WorkZoom https://workzoom.com/ Cloud Business Incident reporting, Performance tracking
Qminder Queue Management Queue management and incident tracking software Qminder https://qminder.com/ Cloud Retail Incident reporting, Customer feedback
PowerDMS Document Management Policy and document management software PowerDMS https://www.powerdms.com/ Cloud Government, Education Incident documentation, Policy management
Wayfinder Safety Management Safety management platform for organizations Wayfinder https://wayfinder.com/ Cloud Various Incident reporting, Training management
GeoTab Fleet Management Vehicle fleet management and incident tracking GeoTab https://www.geotab.com/ Cloud Transportation Incident reporting, Fleet analytics
QST Safety Management Safety tracking tool for organizations QST https://qst.com/ Cloud Various Incident documentation, Compliance tracking
IntelliJ Integrated Development Environment IDE with incident tracking for developers JetBrains https://www.jetbrains.com/idea/ On-premises, Cloud Software Development Bug tracking, Code management
AirWatch Mobile Device Management Enterprise mobile management solution VMware https://www.vmware.com/products/air-watch.html Cloud IT Incident reporting, Device management
Sisense BI Software Data analytics and business intelligence software Sisense https://www.sisense.com/ Cloud Business Data visualization, Reporting
OneLogin Identity Management Identity federation and management solution OneLogin https://www.onelogin.com/ Cloud IT, Security Incident reporting, Risk management
Zoho Creator Low-code App Building Low-code platform for building incident management apps Zoho https://www.zoho.com/creator/ Cloud Business Custom apps, Incident reporting
TrackMyRisks Risk Management Risk assessment and incident tracking software TrackMyRisks https://www.trackmyrisks.com/ Cloud Various Incident management, Risk reporting
Voxco Survey Software Survey management and feedback collection software Voxco https://www.voxco.com/ Cloud Various Incident tracking, Survey reports
BigChange Field Service Management Field service management and incident tracking solution BigChange https://www.bigchange.com/ Cloud Field Service Incident reporting, Job management
APIANT Integration Platform API integration for incident management systems APIANT https://www.apissant.com/ Cloud IT Integration, Incident reporting
incident.io Incident Management Incident response management platform incident.io https://incident.io/ Cloud IT, Software Development Incident response, Documentation
Thinkific Learning Management System Platform for creating online courses Thinkific https://www.thinkific.com/ Cloud Education Incident reporting, Course creation
Pulse Project Management Project management and incident tracking software Pulse https://www.pulse.com/ Cloud Business Incident tracking, Reporting
Optimum Incident Management Incident documentation solution for organizations Optimum https://optimum.com/ Cloud Various Incident management, Reporting tools
SysPro ERP Software Enterprise resource planning software with incident management SysPro https://www.syspro.com/ Cloud Manufacturing, Distribution Incident reporting, Reporting
TeamGantt Project Management Gantt chart software for project management TeamGantt https://www.teamgantt.com/ Cloud Business Incident tracking, Project planning
Fathom BI Software Business intelligence solution for small businesses Fathom https://fathomhq.com/ Cloud Small Business Incident reporting, Analytics
CloudHealth Cloud Management Cloud management tool for incident tracking CloudHealth https://www.cloudhealthtech.com/ Cloud IT Incident management, Cost management
Trickle Feedback Tool Real-time feedback and incident reporting tool Trickle https://trickle.com/ Cloud Business Incident reporting, Feedback collection
KnowBe4 Security Awareness Security training and incident reporting software KnowBe4 https://www.knowbe4.com/ Cloud IT, Security Incident training, Reporting
Bambee HR Management HR management platform with incident documentation Bambee https://www.bambee.com/ Cloud HR Incident tracking, Reporting tools
Clutch Incident Management Comprehensive incident management software Clutch https://www.clutch.com/ Cloud Various Incident reporting, Tools for tracking
SeerPro Risks and Opportunities Risk management and incident tracking software SeerPro https://www.seerpro.com/ Cloud Various Risk tracking, Incident documentation
Slack Notifications Integration Integration tool for Slack notifications for incidents Slack https://slack.com/ Cloud IT Notification setup, Incident tracking
Insights BI Software Business intelligence platform for reporting Insights https://www.insightssoftware.com/ Cloud Business Reporting tools, Incident monitoring